Customer Testimonials for My 1st Rate Auto

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Janis - CARGURUS CUSTOMER REVIEW & OWNER RESPONSE

Very upset had a appointment to see a car from you guys and drove 1hr and a half and got there and they said it was sold to another dealer didn’t even know where had a appointment at 3 no phone call or text real un business like very rude and didnt even care you just don’t do business like this I’m not ever dealing with you people again and I will go to the better business bureau

Response from current dealership:
first i want to apologize about this   there was a mix up on our end between myself and the sales person on the availability of the car   i should have called or texted you   i didnt realize that an appointment was set for that time , once again this was on me and i take responsibility for the mix up
Sincerely,

Marlin Miller

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Terri - CARGURUS CUSTOMER REVIEW

" ...My dream was to get a car for my son when he turned 16...They helped put the biggest smile on my son's face. I highly recommend this company."

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BPH996 (username) - CARGURUS CUSTOMER REVIEW

"My experience was great. The truck was exactly as described. Thanks Marlin!"

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Corrin - CARGURUS CUSTOMER REVIEW

"Marlin at 1st Rate Auto was awesome!! He made the car buying process very easy."

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Dosha - CARGURUS CUSTOMER REVIEW

"Great customer service and easy going process for purchasing a car. Couldn't have had a better experience. Thanks Gabriel."

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J. Salerno - CARGURUS CUSTOMER REVIEW

"Very happy with my experience. Marlin was great to work with and I would definitely buy another vehicle from him. 5 stars across the board."

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William - CARGURUS CUSTOMER REVIEW

"....Very nice dealership with a great husband/wife team....Gained 10 years and 90,000 miles. With a little TLC it's gonna be great.

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Tracy - CAR GURUS CUSTOMER REVIEW

"We closed the deal in 2 hours they also do tag and registration, they're great folks. Thank you for everything."

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Dr. Ashley Kay - GOOGLE CUSTOMER REVIEW

"...No other dealership has come close to their kind of customer service...I could keep going but it comes down to Marlin being hands down the best in the business...You’re next car should be from 1st Rate Auto!"

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Rocky - CAR GURUS CUSTOMER REVIEW

"This is one of the nicest used car dealerships in the entire Tampa Bay area!"

Page: 1 of 7 (59 reviews)

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Sean Chai

01/21/2025
5.00

Kevin Mower

12/07/2024
5.00

They stand behind what they sell. I had an issue with a vehicle I just purchased from them two days prior and gave them a call. They remained friendly and offered to have it fixed at no charge. They also lent me a vehicle while my vehicle was being repaired also at no charge. They far exceeded my expectations in that front.

TALA'AT Kanafani

10/21/2024
5.00

They are the best dealer ever in all of Florida honestly and professionals❤️😊👍

Makenzie Reisinger

08/28/2024
5.00

Marlin has been beyond helpful throughout the process of getting our truck. Very grateful.

Connie Klaassen

05/28/2024
5.00

Thank you Martin for the excellent experience I had at your dealership. I drove from Zephyrhills to your location and came home with my amazing vehicle. Marlin...3 days later after my purchase I want to say thank you from the bottom of my heart...everybody should buy a vehicle from Marlin at 1st Rate Auto!! Make sure you tell Marlin I sent you in!! Lol. But seriously you guys check out his website..speak with Marlin..and drive away in the vehicle you need!!

Kenneth Haynes

05/28/2024
5.00

Excellent staff true to their word 100% honest and when they say they will do something they will… I will recommend them to Family and Friends and Co Workers.

Rodrigo Domingos

12/28/2023
5.00

Great experience

Kirstie Klutzke

12/28/2023
5.00

The best place around to get a vehicle, Marlin and Jami are the best and will make sure you drive away happy. Don’t hesitate, come here when you need your next car.

Vince Santello sr

10/28/2023
5.00

Marlin Miller , is not only the best used car dealer, he become a part of your family. He can't stop doing whatever it takes to make sure you are happy and satisfied with your new vehicle , and wait till you hear about his bonus plans that he offers you. Absolutely the BEST.

Smartlily Muffin

10/28/2023
5.00

Very cool place with great people and very nice vehicles.

Page: 1 of 7 (59 reviews)

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